Support

Snipe Help

Guides for getting set up, dealing with Windows and macOS blocks, and moving your existing data into Snipe. More topics will appear here over time.

01 · Troubleshooting · Mac

macOS says Snipe is from an unidentified developer

Gatekeeper on Mac Legacy (10.10+) and macOS 12+: Control-click → Open, then Privacy & Security → Open Anyway when the OS blocks Snipe.app. Covers Sequoia where right-click Open no longer overrides.

02 · Troubleshooting · Windows

Windows blocked Snipe (Smart App Control / SmartScreen)

The “could not verify its publisher” dialog on Windows 11, SmartScreen “Windows protected your PC” on 10/11, and how to unblock a download from the official site. Includes a real screenshot.

03 · Passwords

Import Google or Brave passwords

Export your cloud passwords as a CSV from Google Password Manager or Brave, then import them into Snipe’s local Password Manager. Step-by-step with screenshots.

04 · Extensions

Install extensions from SnipeSearch Ark

The Chrome Web Store does not recognise Snipe. Browse the Snipe catalog on Ark, download an extension, and confirm Add extension. Includes screenshots.

05 · Windows Vista

Install and use Snipe on Vista

Vista is a separate Chromium 144 track. Requirements, installer vs portable, software rendering, updates, and how detection / Ark extensions work on SP1 32-bit.